This Privacy Policy describes how The VPN Hub. ("The VPN Hub") handles your Personal Data when you use our services ("Services"). By using our Services and/or registering for an account, you are accepting the terms of this Privacy Policy and our which are integrated here by reference. The VPN Hub is a global company. Although our physical servers are located in many different countries around the world, The VPN Hub does not store Personal Data outside of USA’s physical borders. By using our services, you authorize The Store VPN to use your information according to USA's laws, regardless of which country you are located in.
If you have any questions or comments about this Privacy Policy, please contact us at: support@thevpnhub.com SUBJECT: Privacy
As a provider of an online privacy service, we ultimately strive to collect the minimal amount of information required to operate our service. This often means difficult trade-offs between the information we collect and the performance of our service. We believe in an open dialogue because this Privacy Policy is an evolving document. We welcome your thoughts and feedback on how we're doing.
As described below, "Personal Data" means any information relating to an identified or identifiable natural person ("Individual") and includes information provided by you while using our Services. If we use or store Personal Data with information that is non-personal, we will consider the combination as Personal Data. We strive to collect the minimum amount of information required to operate our service.
When you create or update your The VPN Hub user account, we collect and store this "Account Data". The Account Data stored is listed below in its entirety:
The VPN Hub also collects and stores "Operational Data" required to operate our Services. This is data that we collect and store when you connect to our network. Operational data is listed below in its entirety:
Making a purchase with a credit card on any service will result in Personal Data being exchanged with payment processors.
The VPN Hub processes credit card payment information securely. Credit card processors may store Personal Data associated with financial transactions outside of the United States of America’s borders.
When you pay with credit card, The VPN Hub stores the following information:
In building our website and apps, we have tried to limit the number of services with access to store cookies in your browser. There are currently three third-party services with this ability. These services store data for as short a time as possible.
In building our website and apps, we have tried to limit the number of services with access to store cookies in your browser. There are currently three third-party services with this ability. These services store data for as short a time as possible.
The VPN Hub explicitly does NOT collect, store or log the following data:
Personal Data
Any Personal Data you provide to The VPN Hub will be administered according to the following principles:
Any Personal Data you provide to The VPN Hub will be administered according to the following principles:
Should you have any concerns about how your Personal Data is handled or questions about this Privacy Policy, feel free to contact us at privacy (at) The VPN Hub.com
Except as described below, The VPN Hub will NOT disclose any Personal Data to other commercial parties under any circumstance:
We may send data to third-party service providers who operate services that help us with: customer support; email; hosting, protecting, and securing the The VPN Hub infrastructure; DDoS prevention; payment processing; as well as understanding website analytics, app analytics, account and payment related service usage.
In the event The VPN Hub is served with a valid subpoena, warrant or other legal document and applicable law requires The VPN Hub to comply, the extent of disclosure is limited to the Personal Data listed within this Privacy Notice.
As noted above, The VPN Hub utilizes PCI-compliant third-party payment processors to collect your credit card and other billing information.
If our organization structure changes (e.g., we undergo a restructuring or are acquired), we may need to migrate your Personal Data to a third party related to a business transaction, but, we will ensure that such a third party has entered into an agreement under which the use of your Personal Data is only related to purposes necessary for the transaction.
The VPN Hub does NOT store users' originating IP addresses when connected to our service and thus cannot identify users when provided IP addresses of our servers. Additionally, we cannot disclose information about the applications, services, or websites our users consume while connected to our Services; as The VPN Hub does NOT store this information.
When you sign up for our Service and provide us Personal Data, you allow us to process that information in accordance with this Privacy Policy. We rely on legitimate interest for marketing, research, and fraud prevention. We will obtain your consent where required by law.
You have the right to ask us not to contact you. To exercise your choices or ask questions about your Personal Data, please contact us by visiting our privacy center.
We take great care to not collect Personal Data indiscriminately and limit collection to the minimum necessary information required to operate our service. By limiting the collection of data, we help to protect the privacy and security of your Personal Data.
We will not use your Personal Data for any purpose that you have not consented to. The VPN Hub will NOT sell or trade Personal Data for commercial purposes.
Only The VPN Hub's employees with a business need to know or whose duties require, are granted access to our customers' Personal Data. All such employees will be required as a condition of employment to respect the confidentiality of our customers' Personal Data.
We store your Personal Data only as long as is necessary for the purposes for which it is collected, to provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. We erase or destroy the records containing Personal Data when they are no longer required; this will be done in ways that will ensure your continued privacy.
It is your responsibility to inform The VPN Hub of any relevant changes in your Personal Data by updating your account information.
The VPN Hub uses exceptionally strong safeguards to protect the privacy of all our records, including your Personal Data. We implement physical, business and technical security measures. These strong safeguards are designed to prevent unauthorized access, disclosure, loss, theft, copying, use or modification to your Personal Data.
So that you can be confident that we are handling your Personal Data appropriately, we take extraordinary measures to document our policies and provide openness and transparency around the data we collect, why we collect it and how we handle it.
If at any time you have a question about our records containing your Personal Data, we will do our best to answer it. You have the right to be told about the kind of Personal Data we maintain and how it is used. Upon request, we will provide you with information regarding the existence, use and disclosure of your Personal Data.
If you are visiting from the European Union, please note that by providing your Personal Data, you consent to any transfer of your Personal Data to USA and processing of your Personal Data globally in accordance with this Policy.
You have the right to inquire as to whether The VPN Hub is Processing Personal Data about you, request access to Personal Data, and ask that we correct, amend or delete your Personal Data where it is inaccurate.
Visit The VPN Hub's privacy center to request access to, receive (port), seek rectification, or request erasure of Personal Data held about you by The VPN Hub.
To protect your privacy, The VPN Hub requires you to login to your account with a username and password before granting you access to or allowing you to make any changes to your Personal Data.
The VPN Hub makes good faith efforts to provide you with the ability to delete your Personal Data, however there may be circumstances in which The VPN Hub is unable to delete all your Personal Data. For example, we are unable to delete it where we are legally required to keep it, including where we need it to continue to offer you the service or if you are involved in litigation with us, we would be required to retain your personal data, which is limited to the fields we discuss above in 1.2, 1.3 and 1.4.
If The VPN Hub determines that your Personal Data cannot be deleted, we will explain why and provide a contact for further inquiries.
If you have any questions about our privacy practices, this Privacy Policy, or how to lodge a complaint with the appropriate authority, please contact The VPN Hub by email at privacy (at) The Store VPN.com. We will address your concerns and attempt to resolve any privacy issues in a timely manner.
The VPN Hub does not share information that identifies you personally with non-affiliated third parties for our own marketing use without your permission.
If you are a resident of California, you may exercise your rights in Personal Data by visiting The VPN Hub's privacy center to request access to, receive (port), seek rectification, or request erasure of Personal Data held about you by The VPN Hub. For purposes of the California Consumer Privacy Act, The Store VPN does not "sell" your Personal Data.
The VPN Hub does not sell information that identifies you personally with non-affiliated third parties. The VPN Hub will not sell or trade Personal Data for commercial purposes.
We may need to change our Privacy Policy from time-to-time and all updates will be posted online. Your continued use of our Services after the effective date of such changes constitutes your acceptance of such changes. We will post an effective date at the top of the page for your convenience.
We welcome your thoughts and feedback.
